Contact Us

Please note that our offices will be closed from the afternoon of Friday 19 December 2025, returning on Monday 5 January 2026. We wish you a very Merry Christmas and a happy, healthy, and prosperous New Year.

Any orders placed during this time will be shipped on our return.

1. We’re Here to Help

Whether you need technical support, help choosing the right product, or an update on your order, the Brava Toolworks team is ready to assist.

We aim to respond to all messages within 1 working day, and most queries are resolved within 2 working days.

2. How to Reach Us

Email: hello@bravatoolworks.co.uk

Phone: +44 (0)1483 226430

Business Hours: Monday–Friday, 9:00am – 5:00pm (excluding public holidays)

3. Postal Address

Brava Toolworks
A Division of SSR Limited
Meridian House
Blackwater
Hampshire
GU12 4DL
United Kingdom

4. Product & Order Support

For questions about delivery, returns, or warranties, please visit our Help Centre Page
For returns, you can use our Return Portal Page to start the process quickly.
If your enquiry relates to a marketplace order (B&Q or eBay), please include your platform order number when contacting us.

5. Trade & Press Enquiries

If you’re a retailer, distributor, or press contact interested in Brava Toolworks products or partnerships, please email: hello@bravatoolworks.co.uk.

6. Feedback

We value every customer’s experience. If you’d like to share feedback or suggestions, we’d love to hear from you. Your comments help us improve our products and service.